{"xsrfToken":"40d922f193b7caaa8b9519a8fcbcd611cae8916b_lout","branding":{"id":"1","key":"cs","name":"Zum Productions Help Center","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cc1b1d","headerLinkHoverBGColor":"#cc1b1d","headerBadgeColor":"#cc1b1d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/caaf0156-f3e6-412d-a7b7-8e02c566fe5a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzA3NGM3Ny1hMzA1LTRmMzYtYjQwMy0yMDUyODYyMzQzOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhYWYwMTU2LWYzZTYtNDEyZC1hN2I3LThlMDJjNTY2ZmU1YSI6WyJyZWFkIl19LCJleHAiOjE3MzE1MTM0NjIsIm5iZiI6MTczMTUxMjg2Mn0.Lf_RQnUz-xKptsfEtwIg3n6VBfc0Wn1fyMt2w2-mRes&client=c7074c77-a305-4f36-b403-20528623438d&mode=fit","logoId":"caaf0156-f3e6-412d-a7b7-8e02c566fe5a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans le centre d'aide","sharedPortalName":"Centre d'aide","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ed1f24","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"cs","projectId":10000,"serviceDeskId":1,"name":"Zum Productions Help Center","description":"<p>Welcome! You can raise a request from the options provided and we will get back to your promptly.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"10","name":"Request for quote","descriptionHtml":"<p>Have you seen our <a href=\"https://zumproductions.com/en/websites/cost-calculator\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">website cost calculator</a>?</p>","callToAction":"Request for quote","introHtml":"<p>Let's start your project! Ask a final quote here.</p>","icon":10554,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10554","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10,2,3,1,4,6,7,8]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzA3NGM3Ny1hMzA1LTRmMzYtYjQwMy0yMDUyODYyMzQzOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1MTQwNjIsIm5iZiI6MTczMTUxMjg2Mn0.easdVFlod5uD2kjHztkak6S1XLlyaTIAMuYBFVY7Meg","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"c7074c77-a305-4f36-b403-20528623438d","tokenDurationInMins":20}},"reqCreate":{"id":10,"projectId":10000,"form":{"name":"Request for quote","descriptionHtml":"<p>Have you seen our <a href=\"https://zumproductions.com/en/websites/cost-calculator\" class=\"external-link\" rel=\"nofollow noreferrer\">website cost calculator</a>?</p>","callToAction":"Request for quote","intro":"<p>Let's start your project! Ask a final quote here.</p>","instructions":"<p>Have you seen our <a href=\"https://zumproductions.com/en/websites/cost-calculator\" class=\"external-link\" rel=\"nofollow noreferrer\">website cost calculator</a>?</p>","icon":10554,"iconUrl":"https://zumproductions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10554","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Website's name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please give us as many details as you feel appropriate for this project.","descriptionHtml":"<p>Please give us as many details as you feel appropriate for this project.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"environment","fieldId":"environment","fieldConfigId":"","label":"Estimate configuration","description":"This field has been filled automatically.","descriptionHtml":"<p>This field has been filled automatically.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10","calendarParams":{"firstDay":0,"date":"2024-11-13T16:47:42+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzA3NGM3Ny1hMzA1LTRmMzYtYjQwMy0yMDUyODYyMzQzOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1MTQwNjIsIm5iZiI6MTczMTUxMjg2Mn0.easdVFlod5uD2kjHztkak6S1XLlyaTIAMuYBFVY7Meg","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"c7074c77-a305-4f36-b403-20528623438d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}